Privacy Policy

Last Updated: February 10, 2026

1. Introduction

VENDING MACHINE PH by ITADISH TRADING (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, submit inquiries, purchase products, or otherwise interact with us.

2. Information We Collect

We may collect the following personal information:

A. Identification Information

• Full name

• Company name

• TIN (if applicable)

• Government-issued identification (if required for contract purposes)

B. Contact Information

• Email address

• Mobile number

• Business address

• Billing address

C. Transaction Information

• Purchase details

• Payment confirmations

• Order history

• Contract documentation

D. Technical Information

• IP address

• Browser type

• Device information

• Cookies and website usage data

3. How We Collect Information

We collect information through:

• Website inquiry forms

• Order forms

• Email communications

• Phone calls and messaging platforms (Viber, WhatsApp, SMS)

• Social media inquiries

• Payment gateway transactions

• Signed contracts and agreements

4. Purpose of Data Processing

We process your personal data for the following purposes:

• Processing orders and payments

• Preparing contracts and documentation

• Delivering products

• Providing after-sales support

• Responding to inquiries

• Email marketing and updates

• Business analytics and internal record keeping

• Compliance with legal and regulatory obligations

We do not sell personal data to third parties.

5. Legal Basis for Processing

We process personal information based on:

• Contractual necessity

• Legitimate business interests

• Compliance with legal obligations

• Your consent (where applicable)

6. Data Sharing and Disclosure

We may share information with:

• Payment gateway providers

• Banks and financial institutions

• Logistics providers

• Government agencies (if legally required)

• Legal counsel and regulatory authorities

• IT service providers and cloud storage platforms

All third-party providers are required to maintain confidentiality and data protection standards.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

Records may be retained beyond transaction completion for audit, tax, or legal compliance purposes.

8. Data Security

We implement reasonable technical and organizational safeguards to protect personal information against:

• Unauthorized access

• Disclosure

• Alteration

• Loss

• Misuse

However, no system can guarantee absolute security.

9. Marketing Communications

By submitting your contact information, you consent to receive marketing communications related to vending machines, promotions, and business updates.

You may opt out at any time by contacting us or using the unsubscribe feature in email communications.

10. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Enhance website functionality

You may disable cookies through your browser settings.

11. Your Rights Under the Data Privacy Act

Under applicable law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion where legally permissible

• Object to processing

• Withdraw consent

• Lodge a complaint with the National Privacy Commission

Requests may be sent to our official contact below.

12. Cross-Border Data Transfers

Certain service providers (such as cloud storage or payment processors) may store data outside the Philippines. By using our services, you consent to such transfers, provided adequate safeguards are in place.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates become effective upon publication on our website.

14. Contact Information

For privacy-related concerns, you may contact:

VENDING MACHINE PH by ITADISH TRADING
Email: itadishph@gmail.com

support@vendingmachineph.com
Phone: 0976 093 3901

Address: MS 201 Corinthian Executive Regency, ADB Avenue, Ortigas Center, San Antonio, Pasig City, Philippines